top of page

Kodgem Privacy Policy

Last Revised: September 2022


We, Kodgem Technology, (collectively, “us”, “we” or the “Company”) respect and are committed to protecting your (“user” or “you”) privacy.

This Privacy Policy describes our practices with respect to collecting, using, and sharing your information through the use of our websites (“Site”), mobile applications (“App”), devices, and other services made available by us (collectively, the “Services”).

Health Plan and Employee Assistance Plan Users:  Please note, if your use of our Services is sponsored by your health plan or employee assistance plan, information, including personal information, provided to us by your health plan or employer is subject to contractual restrictions we have agreed to with your health plan or employee assistance program. 

The Privacy Policy is subject to our Terms of Use  and is incorporated therein by reference. Capitalized terms used in this Privacy Policy but not defined here have the meanings ascribed to them in the Terms of Use.

We encourage you to read the Privacy Policy carefully prior to using our Services. By using our Services, you agree to the terms of this Privacy Policy.

What types of information we collect

We collect two types of information from our users.

The first type of information is non-personal information, which is information that does not identify you and may include information such as aggregated usage information and technical information transmitted by your device

The second type of information we collect is information that identifies or can be used to identify you (“Personal Information”). This includes:

  • Registration information: In order to use our certain parts of our Services, you may be required to register to the Services. As part of the registration process, we may collect your full name, gender, height, weight, e-mail address, phone number,birth date, and information about your health related to your use of the Services, such as information about your diagnoses (as described below). If you register for our Services via your social network account (e.g. Facebook account) we may have access to basic information about you from such account, such as your name, email address, photo, as well as any other information you made publicly available on such account.

  • Financial information: In order to make purchases through our Services, you may be required to share payment information, including your PayPal account or credit or debit card information necessary to process your payment.  This information is collected and stored by our third party payment processors. We may collect some limited information, such as your postal code, mobile number, and details of your transaction history in connection with your purchases. In addition, our payment processors generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information they’ve stored, including recurring payments if you become a subscriber, and your card’s type, expiration date, and certain digits of your card number.

  • Additional Voluntary information: We may collect additional information that you provide us voluntarily. For example, when you respond to communications from us, post a comment on a blog post, enroll in our rewards programs, contact our support, communicate with us via email or the Services or share additional information about yourself or about others through your use of the Services.

  • Device Information: We may collect Personal Information from your device (e.g. geolocation data, IP address) and information on your activity on the Services (e.g. pages viewed, online browsing, clicks, actions, etc.).

  • Third parties’ SDKs: Within our App, we may use Software Development Kits (SDK) provided by third parties. If you grant us your explicit consent to such use and integration (through the App), we may gather additional Personal Information about your activities, location and behavior, such as Wi-Fi, Bluetooth, accelerometer, gyroscope, GPS, etc. For additional information about SDKs, we advise you to visit the applicable third parties’ website(s). In our App, we use an SDK from Facebook. The Facebook SDK allows you to login to our App using your Facebook login.

  • Straight Services:  If you use our Straight Services, we collect the following additional types of information from you:

    • Training Plan:  Information about your gender, weight, height, age, photo (optional), location, information relating to your use of the device (number of hours you sit and move each day, pain levels you experience, your postures and progress), information about your habits, work environment, fitness routines and training preferences, back pain level, and posture level (Mandatory information)

    • Striaght Device Sensors: Posture score, movement level, accelerometer values, and smooth angle.

  • Product or Service Reviews.  If you write a customer review about our products or services, we collect your name, email address, photos that you provide, and any other information that you decide to provide us.  Please note that any information that you provide to us in connection with your review may be made public on our Services, including on our public-facing Sites. If you write a review, please do not share or include any information that you do not want to be made public.

  • Careers.  If you apply for a position through our Sites or social media accounts (e.g. LinkedIn), we collect you name, email address, cover letter, and any other information that you decide to provide us.

By providing sensitive Personal Information to us, you explicitly consent to the collection, use and sharing of your sensitive Personal Information in accordance with this Privacy Policy.

If we combine Personal Information with non-personal Information, the combined information will be treated as Personal Information.

We may anonymize, aggregate or de-identify any information, including Personal Information, collected by the Services or via other means so that the information cannot, on its own, identify you. Our use and sharing of such aggregated or de-identified information is not subject to any restrictions under this Privacy Policy, and we may use and share it with others without limitation and for any purpose. 

You may refuse to disclose certain information to us, but please bear in mind that this may result in preventing you from using certain features or functions of the Site and Services, and in some cases may result in your inability to use the Site and Services.

How to contact us

If you have any general questions about the Services or our privacy practices in general, please contact us at


bottom of page